Responsible Gambling at Uptown Pokies

These services are free, independent, and confidential. Counsellors can help you understand your gambling behaviour and develop a plan to reduce harm.

Online gambling carries financial risk. Never gamble with money you cannot afford to lose. If you experience signs of problem gambling - chasing losses, hiding gambling, borrowing to gamble, or neglecting work/family - seek help immediately.

Consider reaching out if you:

• Gamble more often or with larger amounts than intended.
• Feel anxious or irritable when not gambling.
• Chase losses by depositing more money.
• Lie to friends or family about gambling activity.
• Neglect work, study, or relationships due to gambling.
• Borrow money or use credit to fund gambling.
• Feel unable to stop or reduce play despite wanting to.

Gambling should be treated as entertainment with a cost, not as a way to earn money or solve financial problems.

Understand the odds: All casino games have a built-in house edge. Over time, the casino's mathematical advantage means most players lose money. No strategy or system can overcome this edge.

Set a budget: Decide how much you can afford to lose before you play. Treat this as the cost of entertainment, like a movie or meal. Never exceed this budget.

Take breaks: Step away from the game regularly. Avoid playing when tired, stressed, or emotional.

Avoid chasing losses: If you lose money, accept it and stop. Do not deposit more to try to win it back.

Uptown Pokies is committed to supporting responsible gambling. The site:

• Requires identity verification (KYC) before first withdrawal, which helps prevent underage play.
• Provides clear links to Australian support services on the website.
• Allows players to set limits and self-exclude without penalty.
• Does not target vulnerable populations in marketing.
• Complies with Curaçao eGaming Authority standards for player protection.

If you have questions about responsible gambling tools or need support, contact the Uptown Pokies team via live chat or email. They can walk you through account controls and provide referrals to external help services.