Cookie Policy
Uptown Pokies Casino relies on cookies and similar tracking technologies to provide a secure, customised gaming experience. This document outlines the cookies we deploy, the purposes they serve, and the options available to you for managing them.
Understanding Cookies
Cookies are compact data files placed on your device (smartphone, tablet, or desktop computer) when you access our website. These files enable us to retain your settings, maintain your logged-in status, and gain insight into your browsing behaviour. Cookie usage is standard across the internet and fundamental to modern web operations.
Cookie Categories We Deploy
Strictly Necessary Cookies
These cookies are critical for our website's core functions. Without them, you cannot:
- Access your player account
- View account balances and past transactions
- Complete payment transactions
- Sustain your gaming session
Strictly necessary cookies operate without requiring your consent under Australian law, as they are fundamental to security and account administration.
Analytics & Performance Cookies
We employ analytics cookies to monitor how Uptown Pokies players engage with our platform. These cookies allow us to:
- Monitor visitor navigation and page activity
- Detect performance bottlenecks or system delays
- Evaluate campaign and promotion outcomes
- Optimise game delivery and site responsiveness
These cookies do not reveal your identity; they capture only aggregated, non-personal statistics.
User Preference Cookies
These cookies store your individual choices, including:
- Your selected language and currency
- Game sorting or layout preferences
- Your choices regarding pop-ups or alert dismissals
Promotional & Affiliate Cookies
When you reach Uptown Pokies through an affiliate promotion or paid advertisement, promotional cookies may log your entry point to assist us in assessing marketing effectiveness. These are deployed only with your agreement and within the bounds of Australian privacy regulations.
Cookies Placed by External Partners
Uptown Pokies engages third-party vendors (payment gateways, support software, data analytics firms) who may set cookies on your device. Each third party follows its own data handling rules. We advise reviewing their privacy documentation to fully understand their data collection methods.
Managing Your Cookie Preferences
Adjusting Browser Controls
You can modify cookie behaviour via your browser's settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Edge: Settings > Privacy, search, and services > Clear browsing data
Your browser typically permits you to:
- Reject all cookies
- Reject only cookies from third parties
- Erase cookies upon browser closure
- Whitelist cookies for selected domains
Consequences of Blocking Cookies
Should you disable strictly necessary cookies, the following may become unavailable:
- Player account login
- Deposit and withdrawal functions
- Your gaming activity records
We advise permitting strictly necessary cookies whilst restricting non-essential ones to maintain both privacy and usability.
Excluding Yourself from Analytics
To prevent analytics data collection, you may:
- Turn off analytics cookies in your browser configuration
- Email our support team at support@uptownpokies.com requesting removal from analytics programmes
How Long We Keep Cookies
- Strictly necessary cookies: Active throughout your session and account tenure
- Analytics cookies: Generally stored for 12–24 months
- Preference cookies: Stored until you manually clear your cache or adjust settings
- Promotional cookies: Held according to campaign timeframes and vendor specifications
Your Data Rights Under Australian Law
The Privacy Act 1988 (Cth) and related Australian consumer protections grant you the ability to:
- Understand what personal information we gather through cookies
- Seek access to or erasure of your personal information
- File a complaint with the Office of the Australian Information Commissioner (OAIC)
Australian residents and players using Uptown Pokies have these same rights. For data-related requests, reach out to our support team or consult our complete Privacy Policy.
Policy Updates
Uptown Pokies may revise this cookie policy to account for technological advances, regulatory changes, or operational updates. Any significant revisions will be published on this page with an updated date stamp.
Get in Touch
For concerns or questions regarding our cookie practices, reach out to us:
Uptown Pokies Support Team Email: support@uptownpokies.com Live Chat: 24/7 access via our website
Should you wish to lodge a formal complaint about our cookie handling, contact the OAIC at www.oaic.gov.au or ring 1300 363 992.
